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Please read the Terms and Conditions VERY CAREFULLY BEFORE SIGNING!
Cymbal Simon has been very easy going with regard Customers not turning up for Lessons and also accepting the required minimum of 48hrs notice is not being given, (Original Contract) if a Customer is unable to attend a Lesson. Therefore, it is regrettable that changes must be made, including requiring a Medical Certificate to prove that illness was indeed the reason for not attending: a REFUND will not be given if a Certificate is not provided.
REFUNDS will be not be in” Term Time” for any of the following: It’s Exam Time, Granny is coming to stay, School Trips, Holidays during Term Time or “They changed my Shifts”
A REFUND will be given if there is a very good reason for not attending, ie BEREAVEMENT or SERIOUS ACCIDENT and it will be possible to reschedule the Lesson, if preferred.
VERY IMPORTANT : Changes have been made with regard Payment and from January 1st 2009 Lessons must be paid in a Block of Four, in ADVANCE! Direct Debit or Cheque ( Surcharge of 80p for Cheques)
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